Softwave Gallery.

If you want to sit in a comfortable environment and wait an hour to get something printed, Softwave Gallery is the place. If you’re missing the sarcasm, this is not the place to go, ever. Softwave are good printers, but their Gallery is an abomination.

Softwave Gallery has evolved over the years, first spinning off from the more professional Softwave across the street, then adding a clothes shop and a middling selection of magazines. What hasn’t evolved is the customer service.

When we went they had five workstations, all empty. Literally no one was at work, besides an incompetent accounts girl. That girl was presumably a human calculator, she could offer no information or advice beyond ‘they’re busy’. After waiting for ten minutes someone did come out, but rather than serving us he told us to get a number. Which the accounts girl could have told us 10 minutes earlier. After waiting another 15 minutes for no one to come out, we finally left.

Lest you think this is one bad experience, I have gone to Softwave many times, usually on deadline, and they have always been insanely slow. Places get busy, which is fine, but they also lack the basic customer service of greeting someone and putting them in some sorta queue. It ends up being just a frustrated mess where the customers don’t know what’s going on and the staff doesn’t care.

If you need something printed like a magazine or in numbers, Softwave across the street is actually OK on a corporate level. When it comes to personal customer service, however, Softwave Gallery is entirely useless. We recommend the nearby Anim8 instead. It’s not such a gentrified building, but they will actually print your order in 15 minutes and get you out the door, which is really the point.

Share on facebook
Share on twitter
Share on whatsapp

Highlights.

Latest.

KAMU.

Indulge in Japanese Culinary Bliss at Minori Restaurant

By Sahasni Gamage Nestled within the luxurious Granbell Hotel, Minori Japanese Restaurant offers an unparalleled

Highlights Kamu

Experience flavorful Singaporean delights with a modern twist at Shiok!

By Sahasni Gamage We recently had the pleasure of dining at Shiok Singaporean Restaurant, which

Highlights Kamu

7 Fantastic Pizza Places to Try in Colombo

By Shamrina Carim Colombo, the vibrant capital city of Sri Lanka, is a haven for

Highlights Kamu

High Tea Guide for 2023

You and your friends decide to meet up after your last farewell, get together or

Highlights Kamu

Excel World Legacy Food Court launches Indi-Arabia Menu

By Hashini Pathirana https://www.tiktok.com/@yamusrilanka/video/7252917491427511560 Experience a culinary journey like no other at Excel World's launches

Kamu

A Taste of Jaffna at Flavoured by Cinnamon Red

By Hiruni Herath Flavoured at Cinnamon Red is enclosed by stunning views of the Colombo

Highlights Kamu Uncategorized

Trending.

Radisson Blu Resort Galle recently organized a delightful wine-tasting occasion

Radisson Blu Resort Galle recently hosted a delightful wine-tasting event on September 17th, showcasing an

Trending

Hilton Sri Lanka Collaborates with VOICE Area Federation to Enhance Community Resilience and Combat Hunger

For a brighter and secure Sri Lanka, fostering sustainability via community farms and kitchen programs.

Trending

Galle Face Hotel Presents ‘Yaalpana Santhai’ – A Gastronomic Journey into Jaffna Cuisine

Colombo, Sri Lanka – The Galle Face Hotel, an iconic landmark in Sri Lanka's hospitality

Trending

The Latest MSI Limited-Edition Stealth 16 Mercedes-AMG Motorsport is Available Now

MSI, the world-leading laptop brand, proudly unveiled its latest limited-edition laptop, the Stealth 16 Mercedes-AMG

Highlights Trending

Türkiye Food Festival Unveiled at Courtyard by Marriott Colombo

Colombo, September 4, 2023 - Courtyard by Marriott Colombo, an esteemed member of the Marriott

Trending

A Pho-Nomenal Vietnamese Feast at Cinnamon Grand Colombo

Vietnamese food has made its mark on the global culinary map with favourites such as

Trending

Yamu Guide.

Spotting Blue Whales in Mirissa with Chaminda Whale Watching

The whale watching tour in Mirissa Start time: 6:30am Duration: 3-5 hours depending on sightings

Highlights Yamu Guide

The Rise of Plant-Based Diets: Benefits and Challenges

By Shamrina Carim In recent years, plant-based diets have surged in popularity, drawing attention for

Highlights Yamu Guide

6 Things to Do at One Galle Face

Set against the panoramic backdrop of the Indian Ocean "Colombo’s first prestigious shopping mall is

Highlights Yamu Guide

7 Things to do at Colombo City Center

By Shanali Fernando 1. Shop till you drop A stunning integrated lifestyle destination set in

Highlights Yamu Guide

Wedding Venue List 2023

By Shanali Fernando When envisioning your wedding day, you may find yourself torn between various

Highlights Trending Yamu Guide

8 Places to get an Eid Sawan this Hajj Festival

The Muslims celebrate Hajj globally on the 29th of June, 2023. No doubt, along with

Highlights Yamu Guide