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3/5

Ambrosia

27 1/1 Gregory's Road, Colombo 7


Ambrosia does baked goodies, but they're not a home baker. They're a company, but the stuff we had was made by a very skilled hand and given the special attention that only home bakers are known to give.




K
1

1/5

kiti.3610

It’s very saddening to say that Ambrosia has pathetic customer service and the only thing worse than that is the quality of their cakes.

I had previously given rave reviews a year back because I was so pleased with them but now, I have to take back my words. (Screenshot provided)

I placed my order on March 1st for March 9th. Prior to picking up the cake, I called them only to find out that the cake was not made. They claim that my order was not confirmed. We had agreed on the flavour, size, colours, pickup date, time and price. (Screenshot provided)

Of course I was beyond angry. I had already invited the guests, photographer and what not for the party. Ambrosia called me and I asked if they could do it tomorrow for a slightly lesser price because I had to be compensated. Fair enough? So they “confirmed” the order with “fondant” icing, chocolate ganache flavour, 1KG, for the modified price on March 10th.

Today came and so did the cake. It was a bloody joke. I got a visibly damaged “butter” icing, chocolate ganache, 1 KG cake not for the agreed price on the phone. Don’t even get me started on the design! (Screenshot provided)

Let my photos do the rest of the talking!


Checkout Full Review

Address

27 1/1 Gregory's Road, Colombo 7

Directions

This road is just past the Borella junction and Punchi Theatre.

Contacts

Facebook E-Mail

Report Inaccuracy

Closed right now

Price Range

Between Rs. 1000 - Rs. 1500

Dish Types

Cupcakes

Cuisine

Home Baker

Ratings Breakdown

Overall Rating
3
Quality Rating
5
Service Rating
3
Ambience Rating
2

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