Zen (Zylan Boutique Hotel)5/5 for Zen's food, 2.5/5 for its service.
Except for one, the waiters were so inattentive we had to repeatedly wave to get their attention. When we finally did and politely brought this to their notice, the manager (!) got defensive and rude. He clearly doesn't know how to deal with customers.
Other than that, they're just not trained for good customer service. And that's fine if you're a random hole in the wall, but Zen is not.
Having said that, their food really is excellent so we'll probably return!
Zen (Zylan Boutique Hotel) 3 years ago