Not a huge fan of the staff - there was definitely double dipping and unprofessionalism. This one technician kept INSISTING I get my butt waxed. Lady, I'm good. You don't know what my butt looks like; I could be as smooth as a seal down there for all you know. But the waxing was painless and there was a great variety to choose from. So will go back if I'm in a pinch.