Dolce ItaliaHad a terrible experience at this place. Went there for the first time to get their Tiramisu, only to be completely ignored by the staff, while they greeted and served their foreign customers who came after me, even though I had repeatedly tried to get their attention at the counter! A man who I believe was the owner saw this and asked the rude male staff member to see to me. I complained about what had just happened, very politely, bought my tiramisu to go, and left. Afterwards I see that in an act of petty revenge against myself, and I believe the owner too, this staff member had twisted and broken the spoon I had asked for!
All I can say is that although the dessert was good, I will never go back here again! The owner may have been nice but his staff are awful. Either my appearance wasn't fancy enough (I wasn't wearing makeup) to warrant being served or I wasn't white enough, meaning that this place is either elitist or racist! All reasons to stay well clear. To the owner I will say, the food is good, and I could see that you try to keep a close eye on your staff, as am guessing this must have happened before, but you really need to replace that employee, as he clearly has no respect for customers and most importantly for you!
Dolce Italia 3 years ago