Artwork for U Pay Oct 2018

4/5

PickMe

Colombo


PickMe is an app that lets you call cabs (trishaws, nanos, cars). It mostly works and the company is responsive - we think they'll keep improving.



PickMe is a taxi hailing app that's been around for 6 months now, having started off in June. They're focus is predominantly on tuk tuks, but they also have nanocabs and cars as well. They've streamlined their service over the past few months and seem to have tweaked the app up a bit so it's pretty smooth now.

We've tried it a few times and we've liked it. 

The App and The Experience

You need to install the app first, either into your Android, iPhone or Windows Phone. Setting up is relatively simple with you just registering, and then that information's stored so you don't have to sign in every time you use it.

The app detects your location when you open it up, and then shows you how many vehicles are available in the area, and how far the closest one is from you. You can either hail one to come to you directly, or book it for later. Sometimes though, the location detector is a bit wonky and you'll have to drag the little human silhouette to where you are.

If you 'Book Now', the next step is to 'Request Taxi'. A few seconds after tapping this button, you'll get details of the driver assigned to you — details which includes what taxi service he's from, his phone number, name, and base price plus price per kilometer. PickMe's prices are generally Rs. 35/KM or less.

You'll also get a text message as soon as your booking is confirmed (with the taxi's details), when the taxi arrives, and soon as you reach your destination (with the fare). I requested a tuk tuk to Narahenpita, and my ride was there within five minutes.

Given that the app comes with a map and your location pinned, drivers generally don't need to call as they can just come to where you're at but they always call up anyway. They also give you a buzz when they arrive. Kinda redundant, given that you get a text, and a notification on the app itself, but hey. Always good to double check.

The drivers are generally very polite and friendly. I've had only two minor hiccups, when the drivers cancelled out on the hire before coming to pick me (no pun intended), but was able to book another tuk tuk immediately after.

Tuk tuks have their generic metre as well as the PickMe device installed in their tuk. If you don't see the device (usually an android smartphone) attached to the top of the tuk tuk, don't worry because it's right there behind the steering wheel.

They tell me there's an application and a selection process when enrolling new drivers into the team, and that as of recently, they have to make a downpayment of around Rs. 2000 or so for the device installed in their tuks. Most tuk drivers hear about this from word-to-mouth, and sign up because of the hires it brings in. They're also free to turn off the PickMe Metre and run on their own metres/ private hires whenever they want to.

Passengers don't end up paying anything extra, and the PickMe metre is cheaper than the regular one already in the tuk tuk more often than not. I hitched a ride from Narahenpita to Wattala, and it came upto Rs.530 as opposed to the Rs.600-Rs.700 it usually costs if I got a metre tuk off the road.

Conclusion

The app understandably had a few hiccups when it began, but seems to have ironed most of it out now. The cabs are available mostly in the Colombo region, even late-ish at night. The best part is that you'd know if there are vehicles available or not, instead of having to call up taxi companies and being put on hold until they find out and get back with the information for you. The other best part is not having to bother making phone calls and explaining where you want to have to go to before even getting a taxi — with PickMe, you can tell this directly to the driver when the tuk is at your doorstep.


TIP

Cabs seem to get a bit busy around school time and when it's rainy.

Address

Colombo

Directions

Available from the Google Play and Apple App Store

Contacts

Website Facebook

Report Inaccuracy

Open Roughly 24 hours

Similar Places

User Reviews
Avatar for Eat Street Sri Lanka
2

2/5

0

Eat Street Sri Lanka

I dont like the service and how they talk obviously 🙄

R
1

4/5

0

randyjhones

@SanSen
If you left the phone in the tuk tuk its you being absent minded and if the driver came all the way to give you the phone then you have to thank him and pay money for coming all the way. Its your fault and you blaim pick me? The story doesnt sound fair.

Pickme safety got nothing to do with being absent minded. While travelling if he threatned then there is a breach of safety policy. But you told the tuk tuk driver to come and return the phone. You shouldve visited him and collected the phone in the first place.

S
1

1/5

0

sam sen

i left my phone in the tuk and the driver when finally came back to return the phone after idling us the whole day threatened me to pay him unreasonable amount of money. the headquarters did nothing about the complaint. so called safety

Avatar for Eat Street Sri Lanka
2

2/5

0

Eat Street Sri Lanka

I dont like the service and how they talk obviously 🙄

R
1

4/5

0

randyjhones

@SanSen
If you left the phone in the tuk tuk its you being absent minded and if the driver came all the way to give you the phone then you have to thank him and pay money for coming all the way. Its your fault and you blaim pick me? The story doesnt sound fair.

Pickme safety got nothing to do with being absent minded. While travelling if he threatned then there is a breach of safety policy. But you told the tuk tuk driver to come and return the phone. You shouldve visited him and collected the phone in the first place.

S
1

1/5

0

sam sen

i left my phone in the tuk and the driver when finally came back to return the phone after idling us the whole day threatened me to pay him unreasonable amount of money. the headquarters did nothing about the complaint. so called safety

G
1

1/5

0

geeth456

useless and poor drivers

See 37 Comments