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4/5

Quickee.lk


Quickee.lk has gained a lot of popularity over the past year as an online delivery option, and they now deliver from a bunch of new places.



There are 3 ways to order via Quickee.lk:

  1. online - www.quickee.lk 
  2. call - 117-324-325
  3. Whatsapp/Viber/Text - 077QUICKEE (0777842533)

     

Quickee.lk has gained a lot of popularity over the past year and they now deliver from a bunch of new places. We hadn't ordered from them in a while, so we decided to test them on a rainy evening.

The Delivery

Quickee.lk is a delivery service that delivers products from a number of different restaurants and shops in and around Colombo. It's a unique service since you can pick up stuff from a bunch of different places at the same time. They started off with a few places but now they deliver from more than twenty restaurants and shops. They promise delivery within 35-45 minutes, but times can vary depending on the time of day, weather and number of places ordered from.

Screen Shot 2014-11-04 at 4.10.18 PM

So to test them we decided to order stuff from a couple places, some hot and cold food and see how efficient the delivery is, what the state of the products are on delivery and of course the time taken. We ordered a biriyani from spice coast, a milkshake and milo toast (which is brilliant btw) from Avirate Cafe. We placed the order pretty early at 5.30 pm for the order to be delivered somewhere between 7.30 - 8.00 PM since Spice Coast begins the dinner service at 7.00 PM.

Screen Shot 2014-11-04 at 4.25.21 PM

The delivery finally came in at 8.25 PM which is later than we expected, but while I was plenty hungry by that time, I wasn't really mad since it was raining pretty hard during that time interval. The food was delivered in one piece without any sort of spillage, albeit the biryani was not very warm by that point.

Screen Shot 2014-11-04 at 4.25.35 PM

All in all I was okay with the entire transaction, but there is room for improvement. The delay would have been more understandable had I ordered late, but since I did give them plenty of time they should have planned for any rain delays.

Service & Charges

The service was one thing I was very impressed with. Their hotline is very efficient and they were polite and helpful when I was deciding what to order. They've got a few restaurants that aren't currently shown on their website so when I asked them about prices  and portions, they contacted the restaurant and called me back with all the information. Two thumbs up on that front. The charges for delivery are pretty straight forward, it's Rs. 100 within Colombo and Rs. 200 to the suburbs, which is a really good deal if you think about it since they pick up from multiple restaurants for no additional cost.

Conclusion

Quickee.lk may get delayed with their deliveries under certain circumstances, but they offer a service that no one else does, so we're glad that they're around. On these gloomy, rainy days, when you're just too lazy to step out of the house you really do appreciate it.


TIP

They deliver up until 3.00 am which is pretty cool.

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User Reviews
V
1

5/5

0

Vashi

These guys have delivered 2 panadols and 1 pack of samahan to me at 2am in a thunderstorm- #beastmode. Best Service ever

C
1

5/5

1

Cesare

The best place to order food, especially the delivery time is really prompt ! Keep it up team !!

R
1

5/5

0

Rifky

one of the best services in town to get you what you need when you need! ;) they got everything you require especially when shops are closed at night ;)

V
1

5/5

0

Vashi

These guys have delivered 2 panadols and 1 pack of samahan to me at 2am in a thunderstorm- #beastmode. Best Service ever

C
1

5/5

1

Cesare

The best place to order food, especially the delivery time is really prompt ! Keep it up team !!

R
1

5/5

0

Rifky

one of the best services in town to get you what you need when you need! ;) they got everything you require especially when shops are closed at night ;)

Avatar for krish
1

5/5

0

krish

One of the best services in Colombo to get you what you need ;) they got everything you require until 3am

A
3

1/5

0

AlexOnline

This place is a scam. I ordered online with OTP bank authorisation code and got a confirmation from Quickee that my order is confirmed. My bank confirmed payment went through successfully from my credit card.

But quickee over the phone said they never received the payment and won't send the order until they receive the order. So I phoned my bank and they confirmed and even gave me the authorisation code for the transaction but still Quickee is making excuses saying that their computer system isn't working and they didn't receive the payment.

I have seen the other reviews now and it looks like they do this to others as well. If they don't get the online payment then why do they have the option to order online and waste my time?? Now i have to order from other places. Please avoid placing any order with these guys. I am going to make an official complain regarding this company.

C
1

1/5

0

Christo

If they deliver only in specific places they have to mention it clearly rather than taking our order online and calling us saying that they are unable to reach my place.Still i live in colombo.
Also many time quickee has done the same thing…worst service ever

D
1

2/5

0

DavinaV8

Pretty unreliable - no point anymore - using a service provider who doesn't deliver the service they offer. They don't answer the phone, yet have time to sms personal messages back and forth, but no time put a call in to a customer or answer the phone. They ask you by sms if you're calling the number on their website and then state that that is why they are not answering???? And very very late deliveries. Very poor indeed. New, fautless option is ZIPZIP

See 44 Comments