The Problem With Coffee Bean….

The Coffee Bean & Tea Leaf is a bit of an institution and as with most coffee franchises, people are irrationally passionate about it. Rest easy ye CBTL fans, this review concerns the management (assuming that they are responsible for the overall maintenance of the place) and not the quality of their beverages (although let’s face it, we’re being ripped off).

At the outset I’d like to state that the CBTL serving staff are consistently excellent and friendly. CBTL is walking distance from school so I’ve been a regular customer since they first opened, but its sad to see how poorly it is maintained – however, peeling paint and chairs with split seats are the least of their problems.

From May 2013 onwards I’ve dropped in several times hoping things would improve. A couple of air conditioners upstairs are eternally out of order (rendering the place stiflingly hot), despite several customers asking the helpless baristas to switch on the ACs. On my most recent visit, the floors remained unclean from 9am to 1pm, although I suspect this is more of an understaffing problem because the staff were doing the best they could. It is unacceptable for a place which charges upwards of Rs. 500 for a cup of coffee to fail to maintain air conditioning and basic hygiene.

I spoke to a few other customers and they agree – right now the only thing they have going for them is their polite and friendly serving staff.

In more pestilent news, I wouldn’t go as far as calling it an infestation but from seeing three boxes of rat poison placed upstairs, the inference to be gained is that there is a rat problem. I understand that CBTL is attempting to rid themselves of pests but there has got to be a better way than leaving loose poison bait (little green grains) lying around.

Obviously no food establishment is going to advertise that they have rats (I’ve seen Ratatouille, I know the deal), but leaving rat poison out is unsanitary and possibly dangerous. One box was hidden (only visible once I moved my chair nearer to one of the air conditioners that actually work) but the other two were easily accessible. I have noticed that CBTL is frequented by whole families on weekends, and you know how children are – these brightly coloured grains are pretty much beckoning young kids to sample them.

The specific rat poison used is Rentokil, it is an anticoagulant – one of the safety instructions is not to leave it anywhere where food could be contaminated (the other instruction is to keep it away from children and pets). Maybe I’m just being paranoid but the poison isn’t placed that far from the table where customers consume their food. But it can’t be paranoia because I’m sure the skull sign on the box doesn’t indicate endorsement by a swashbuckling pirate, but rather that it is lethal if its contents are ingested.

If you simply have to get your coffee fix from CBTL, I suggest you take it to go instead of enduring a sweltering poorly ventilated dining experience. CBTL has (for now) long lost its lustre circa 2007/8 and there are better places for coffee, wifi and to catch up with friends – Sugar Bistro and Wine Bar, Java Lounge, Cup Cafe, Barista Lavazza etc.

Share on facebook
Share on twitter
Share on whatsapp

Highlights.

Latest.

KAMU.

A flavorful journey to the North East by Paadum Meen

An ecstatically beautiful place located down Frankfort place, Bambalapitiya has caught a significant eye for

Highlights Kamu

Hummus Festival 2022 – Graze Kitchen by Hilton

By Shamrina Carim The stunning atmosphere Walking into this masterpiece designed by an excellent interior

Kamu

A Luxury European Dining experience at 1864 Limited Edition

Ambience Intimate dining area for couples and friends Comfy lounge areas to sit and catch

Highlights Kamu

Pizza Hut – My Box Birizza Fever- review

By Sumaiya Jaleel Hurrah! Welcome back to your scrumptious feast. Pizza Hut has brought back

Highlights Kamu

The Hottest Food Fest of the Year: Eat Street Colombo

By Janani Vithanage After a 2 year (Covid induced break), Sri Lanka’s biggest, best food

Highlights Kamu

A Chocolate fantasy with Zeez Treatz

By MI The Yamu team was in for a massive sugar rush and sweet indulgence

Kamu

Trending.

Cinnamon Lakeside Colombo’s ColomBar moves to newly refurbished location

04 May2022, Colombo: Colombo’s iconic and stylish destination bar, ColomBar, has been re-located to its

Trending

Spreading Mother’s Day Love with Ramada Colombo

Treat your Mother to lavish lunch, and high tea buffets, sweet treats, and plush stays. 

Trending

Eid Staycation at Sheraton Kosgoda TurtleBeach Resort

By Janani Vithanage Heralded by the first sighting of the crescent moon, Eid-al-fitr, which translates

Trending

Eid Staycation at Weligama Bay Marriott Resort & Spa

By Janani Vithanage Heralded by the first sighting of the crescent moon, Eid-al-fitr, which translates

Trending

Order your Ifthar Dinner via PickMe Food

By Hiruni Herath As Ramadan is a time of introspection and prayer, you can devote

Trending

7 Things you Should Know about Gotagogama

By Janani Vithanage Sri Lanka, internationally known as the Pearl of the Indian Ocean, is

Highlights Trending

Yamu Guide.

The Embazzy – a relaxing luncheon spot

By Hiruni Herath Service and Ambience Stepping into The Embazzy, it’s clear that the restaurant

Highlights Yamu Guide

What to expect at a Yala National Park Safari

Covering an extensive area of Southern and Uva Provinces, Yala is the second largest national

Yamu Guide

Everything you need at Online Kade

Located in the heart of Rajagiriya Online Kade also has a branch in Colombo 04

Yamu Guide

5 Co-working spaces in Colombo

By Tashia Ranasinghe Here are some more interesting places for all the digital nomads out

Highlights Yamu Guide

7 Buffets to Indulge In this Easter 2022

By Janani Vithanage As the youth of our nation make their voices heard, the birth

Yamu Guide

5 occasions to celebrate with Shirohana

By Rahma Rifkhar Okay, so, first question: Are you the colour-coordinated bullet journaling typa person

Highlights Yamu Guide